ADT Samsung SmartThings Starter Kit Review

Gabe Turner: Hey, folks. This is Gabe at Security Baron and today we’ve
got quite the collabo with the ADT Samsung SmartThings Home Security Starter Kit. [music] Gabe: In today’s review of the ADT Samsung
SmartThings Home Security Starter Kit, we’re going to talk about what you get in the package,
how easy it is to set up, what are the professional monitoring options, what customer support
is like when you try to give them a call. Finally, dive into the mobile application,
show you all the information you need to make the right decision. If you’d like to see a list of our favorite
home security systems, google “Security Baron Best Home Security Systems.” If you have a question about today’s review,
leave us a comment and I’ll get back to you. Looking at the ADT Samsung SmartThings Home
Security Starter Kit, what you see is basically what you get. You have your ADT Security Hub which will
connect with your ADT door and window detectors. This will allow you to know if someone has
opened or closed a door or a window. Finally, you’ll attach or rather, connect
your ADT motion detector. They’re just four pieces but with these four
pieces, you’ll know if people are coming in and out of your home and if people are moving
around inside with that motion detector that of course, is armed with your ADT Security
Hub. Now that we’ve gone over all the components
that come with the ADT Home Security Starter Kit, let’s talk about the installation process. You’re going to begin with that ADT Security
Hub, take it out of the box, plug it in, sync it with your WiFi and then, let it go through
the firmware updates. Takes a few minutes and then eventually, you’ll
get an activation code on the screen. This is where things can get a little dicey,
if you will. You’re going to want to take your mobile device
and download the Samsung SmartThings Classic app. Just to give you an idea of what happened
to us, we downloaded the Samsung SmartThings Modern app which is actually what they tell
you to do. We get through the entire process. We set everything up. Then we realized we can’t actually control
the components in the mobile app. If you want to arm and disarm your system,
the ADT system that is, you cannot do that in the Modern app. At least, we couldn’t figure it out. With the Classic app, you can. You’re going to want to download the Samsung
SmartThings Classic app and that is really important if you want to be able to arm and
disarm right from your mobile device. From there, you set it up. They will sync together from the activation
code on this screen that you put into your phone. Then you’re going to want to do each of the
individual devices. Here is the second part where you could run
into some issues. You have to actually scan the QR code here. With that scan, it will start saying registering
device. That’s when you’re going to want to pull the
battery tap. Usually you think, “OK, scan device. It registers device and then we pull, and
then scan.” This is scan, wait for it to start, spinning
in terms of registering device, then pull the tab. The tab is actually a little tough. It’s not the easiest tab to pull out. Then, you’re ready to go. Once you understand that process, setting
up the remaining components takes mere minutes. You can take your door detector, put it up
in the door frame. Your window detector, place it up in the window
frame. Put your motion detector wherever you’d like
in the wall or in the corner and you’re set up. That’s honestly the easiest part of the setup
process. Overall, I can’t really say it was that convenient
of a process because there’s really no clarity from ADT or Samsung on what the capabilities
and distinctions are between Samsung SmartThings Modern app and Samsung SmartThings Classic
app. Now that we’ve covered the installation process,
let’s see what the professional monitoring options are. Professional monitoring is a team of professionals
protecting you and your home 24/7 365 days out of the year. With ADT, you can get the Home Security package
which is 24.99 and that includes everything for intrusion detection or just things going
wrong with like alerts or things like that. If you would like to add environmental elements
to that like C02 or smoke sensors or flood sensors, you can get the Total Security bundle
which is 34.99 a month. Fortunately with ADT Home Security Starter
Kit, you do not have to sign any type of long-term contract. It’s basically month to month and at any point
you can just cancel. On top of that, if you decide to move, it’s
just move your system and have everything set up in your new home and you can start
again. I do want to note that you don’t need to have
any of these professional monitoring options with the ADT Home Security Starter Kit. You actually can just self-monitor using this
system and the components that come with it. Let’s talk about the customer support for
the ADT Home Security Starter Kit. You can go to their online help center, you
can write them an email, or you can give them a call Monday through Saturday, 9:00 through
6:00 Pacific Standard Time. That’s something good to know about this particular
system. One thing I want to note about this system
is that I did have issues and I had to make a phone call and I had a very positive customer
service experience. I had to set up this entire system again. I had to reset it, I had to reconfigure it. I had to make sure everything was working
each individual component. The gentleman that helped me on the phone
was really helpful. He knew the ins and outs of the system, what
was going wrong, and he was on the phone with me for at least an hour making sure that I
did every single part right. This is countered by a lot of the information
out there on the Internet. For example, in Amazon, it has a 2.8 out of
5-star rating and of the nine reviews that mention customer support, eight of those are
negative with those customers saying the customer service representative wasn’t particularly
knowledgeable. Ultimately just wanted to return the system,
which is not necessarily the most helpful thing if you want your security now. Overall, it seems that there is a bit of a
mixed bag when it comes to the ADT Home Security Starter Kit’s customer support. Hold on, wait. I hope you’re enjoying today’s review of the
ADT Home Security Starter Kit. If you’d like to be kept up-to-date on the
newest in smart home security systems, VPNs, password managers and a host of other smart
security technology, subscribe to our channel. We’re updating new content weekly. Let’s get back to the video. Let’s jump into the mobile application for
the ADT Home Security Starter Kit. Despite what Samsung tells you, they’re going
to say, “The new app is the bomb! All the cool kits are working with the new
app.” You might want to go with that Samsung Classic
app. By might, I mean you definitely should. It’s only the Samsung Classic app that allows
you to arm and disarm your system and monitor what’s going on in the way that we’ve become
accustomed to with the home security system. The Samsung SmartThings Modern app does not
allow for all of those integrations. Now, one thing we’ll note is that it actually
is doing pretty well now in both app stores. In the Google Play Store, it has a 3.4 out
of 5-star rating, and in the Apple App Store it has a 4.5 out of 5-star rating. This has basically been a huge jump in the
past few months and how people feel about that SmartThings app. Let’s go ahead and check it out on my iPhone
X. Here I am checking out the dashboard of the
Samsung SmartThings Classic app for your ADT Home Security Starter Kit. It’s pretty straightforward. At the top you have Home Security and then
you can make your favorites below that. If I want to arm it to Stay, I can tap right
there on the first page. Voice Prompt: [beep] Arming Stay. Gabe: Now you hear that it’s armed to Stay. This will make sure that if any doors or windows
are open, you’re alerted but will not have the motion detector go off. Let’s go ahead and disarm that. Voice Prompt: System disarmed. Ready to arm. Gabe: Let’s see. Arm Away which will turn on motion detector. Voice Prompt: [beep] Arming Away. Exit now. Gabe: I want to go ahead and turn this off
so that it doesn’t begin to alert and alarm rather and use that siren before I get done
going through this process. Voice Prompt: System disarmed. Ready to arm. Gabe: If you look in My Home, you’ll see that
you can add a host of things. We already have our door and window sensors,
our motion sensors all attached but you could add more just using the QR codes for new devices. You could add more door sensors, more motion
sensors, more anything. You can add various routines like Turn Everything
On for example and then you will just turn on anything that you needed to right here
in the app depending what you tell it. You can essentially use this to change the
mode to Away, Home or Night which gives you different options. Of course, they have the marketplace so you
can buy more things that will integrate with your system like light bulbs or locks or outlets
or thermostats. Remember, you can of course incorporate environmental
elements into the ADT Samsung SmartThings Ecosystem which is pretty cool. Overall, it’s a pretty straightforward application. You can see that there are a host of things
you can do right here on the app. We’ve actually integrated this app with Amazon
Alexa so you can see that all the elements that go with the ADT Samsung SmartThings and
has capacity to integrate with various voice assistants. That’s me checking out the Samsung SmartThings
Classic mobile application. Here we are taking a look at the panel provided
by ADT in Samsung SmartThings. It’s pretty straightforward. You can see most of the functionality right
on that home page. Of course, I love having the weather here. I don’t want to take out my phone all the
time. It’s nice just walk out the house and see
exactly what it’s going to be like. If I wanted to go ahead and arm my system
because I am walking away, I will just hit Arm Away. Voice Prompt: [beep] Arming Away. Exit now. Gabe: I could also make this silent. Now I’m not hearing anything when that exit
happens. I don’t want to exit right now so let’s hit
Disarm. Of course, for the purposes of this video
I set my alarm PIN code at 1111. Now we’re done. If I wanted to set it up where I’m home but
still arm so make sure that no intruders can come in but doesn’t react when it sees moving
inside, I would hit Arm Stay. Voice Prompt: [beep] Arming Stay. Gabe: Once again, you can hear as going through
this process. I can make it silent. Now it’s a silent exit. Let’s go ahead and disarm it. 1111. What? All right, there we go. Now on the bottom right-hand corner you got
Info like System Info. You can see here, go out of here. Let’s look at the history. Master User, go back. Let’s look at the settings. To access your settings, of course, you have
to put in your PIN code. Here you just get your Users, Sounds, Bypass
Sensors, Screen, Walk Test, Wireless. It’s pretty straightforward. It’s definitely similar to systems that we’ve
seen. That’s it. That is your ADT Security Hub with Samsung
SmartThings. Let’s get to the bottomline of the ADT Home
Security Starter Kit. The bottomline is if you want the option to
self-monitor, flexible monthly contracting and a solid mobile application, then ADT has
the right stuff for you. That move with working with Samsung SmartThings
makes for a pretty fun experience. But, and this is a big but, if you’re someone
looking for a foolproof installation process, you may want to look somewhere else. There are a host of potential pitfalls when
setting up this system that can be frankly, quite frustrating. However, if you can get over the other side
of that and have the system up and working, it’s definitely a solid choice for you and
your family. That concludes today’s review of the ADT Samsung
SmartThings Home Security Starter Kit. If you appreciate today’s video, give us a
like and hit that subscribe button. As always, this is Gabe at Security Baron. Be secured. [music]

17 thoughts on “ADT Samsung SmartThings Starter Kit Review

  1. Great review! Is there any way you can review the new ADT Command and Control system since it is very similar to the ADT Smartthings system? It looks like it is replacing the ADT Pulse system and I am curious about what you think about it.

  2. Honestly you sold me on it, first video I’ve watched from you and already hooked! Instant suscribe lol hoping I have good luck with the install 😂👌🏽

  3. I wonder how you add users and their passcodes while you are away. In other words, can you add user codes using the smartthings classic app for the alarm system, so, when they get in, they can press the codes to stop the alarm? I am sure this is possible using the hub but can the app be used, so one can assign a user code while away from home?

  4. Hmmm. I didn’t realize adt offered this. I have the adt pulse system. Do you know if I can use those sensors with this new kit?

  5. Is there a limit to the number of devices you can connect on this ADT system?

  6. Hi Great Review!

    But I am in a fix due to following questions
    1. Samsung is not selling this on its web site any more.
    2. Door and Window Sensors I need more but are not available on amazon at reasonable price.

    Can you please help on these.

    Thank you,

  7. greetings look I had installed it in a new house and sold it to a friend the next day, but I can't add the 2 door or window sensors and the motion sensor you know why

  8. So a couple of questions for this alarm panel:

    With smart things what other sensors and other things do I have access to connect to ? Like do I have access to cameras , additional door sensors, smoke detectors, etc ?

    Can I arm and disarm from the app with out ADT monitoring ?

    Can I add a siren?

    Can I add a second or more panels to help control the sensors , for example one in the bedroom and one in the front entrance?

  9. IMPORTANT: Only ADT monitored security devices can be used for security monitoring with the ADT Security Hub. Non-ADT Works with SmartThings devices cannot be used for security monitoring with the ADT Security Hub, but can still be used in automations. ADT Pulse devices donot work with the ADT Security Hub.

  10. I will not recommend this I've had it three months and samsung and adt have told me to return the system and get my money back bc when adding and removing sensors , they cant remove what they ghost sensors which is causing my hub to recognize devices that are no longer on the network, I dont recommend this bc there is no real fix . It prohibits my system from arming and protecting.

  11. Looking into this or the Abode system, because my current company (Spectrum) will no longer provide security. That said, I would need 3 door/window sensors instead of the 2 provided with this kit. Looking online it seems Samsung / ADT may be starting to part ways. You can't buy any of the ADT SmartThings devices separately on either Samsung or ADT websites. Best Buy, Lowe's, and Newegg all are sold out of individual devices. You can only buy the kit it looks like. My 2 part question is this…. since ADT has said the system only works with ADT SmartThings sensors, are they now opening that up to 3rd party sensors, or will there be replacement (new gen) sensors?

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