Rug Doctor Troubleshooting: Carpet is Really Wet

Carpet Is Really Wet If no water is coming into the white tank, please refer to No Suction video. If you are walking too slowly this can cause the carpet to be excessively wet, just as if you are going over the same area too many times causing over wetting which can result in a water mark or leave dark lines. You can go over your carpets again with the machine running to suck up excess water, but DO NOT use the red (spray) button. If this does not resolve the problem, please call our customer services team on 0800 800 245.

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